Account

Product Returns

Please complete the form below to request an RMA number.

Order Information

* First Name:

* Last Name:

* E-Mail:

* Telephone:

* Order ID:

Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

Quantity:

* Reason for Return:

	Dead On Arrival
	Faulty, please supply details
	Order Error
	Other, please supply details
	Received Wrong Item

Product is opened:
Yes No

Faulty or other details:

Enter the code in the box below:

All items we sell are guaranteed to work to customers satisfafaction unless otherise noted.

If a customer wishes to return an item, they should first contact us requesting a return. If items are defective or not as described, we will pay for return shipping. If the customer wants to return the item for another reason (changed mind, ordered wrong part) then they are responsible for return shipping costs. When returning items, please packge the items in the same box and package items were shipped. Be sure to include all items that came in the original box.

All items can be returned withing 30 days after receipt of item for a full refund.

Refunds will be issued once item has been sucessfully returned to our address.

If you have any more questions regarding our return policy please contact us.

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AV Surplus